Terms and Conditions

1. Acceptance of Terms

By accessing and using the Dreamland Deli Gourmet Market website and online ordering system, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our website or services.

2. Service Description

Dreamland Deli Gourmet Market provides an online platform for ordering food and retail products for pickup or delivery. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. Age Restrictions

You must be at least 18 years old to place an order through our website. For the purchase of age-restricted products (nicotine, tobacco, and alcohol), you must be at least 21 years old.

• Valid government-issued photo ID is required at the time of pickup or delivery for age-restricted products
• We reserve the right to refuse service to anyone who cannot provide valid identification
• Nicotine and tobacco products are sold by a licensed retailer and cannot be shipped

4. Orders and Pricing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Errors in pricing or product information
• Suspected fraudulent transactions
• Orders that do not meet minimum order requirements

Prices are subject to change without notice. The price charged will be the price displayed at the time of order placement.

5. Payment

We accept payment via credit card, debit card, or pay-in-store (for pickup orders only). By providing payment information, you represent and warrant that:

• You are legally authorized to use the payment method provided
• The payment information you provide is accurate and complete
• You will pay all charges incurred by you at the prices in effect when such charges are incurred

6. Delivery

Delivery is available within our specified delivery radius. Delivery times are estimates and not guaranteed. We are not liable for delays due to circumstances beyond our control.

• Minimum order amounts may apply for delivery
• Delivery fees may apply based on distance from our location
• You must be present to receive your order and provide identification for age-restricted products

7. Pickup

Pickup orders must be collected within a reasonable time after notification that your order is ready. We reserve the right to dispose of uncollected orders after a reasonable period. Valid identification is required for age-restricted products.

8. Cancellations and Refunds

Please refer to our Refund Policy for detailed information about cancellations and refunds.

9. Food Safety and Allergies

We take food safety seriously and follow all applicable health and safety regulations. However:

• Our kitchen handles common allergens including nuts, dairy, eggs, soy, wheat, and shellfish
• Cross-contamination may occur despite our best efforts
• If you have food allergies, please contact us directly at 917-791-5118 before placing your order
• We are not responsible for allergic reactions or food sensitivities

10. Product Substitutions

In the event that an ordered item is unavailable, we reserve the right to substitute it with a similar item of equal or greater value, or to contact you for approval or to issue a refund for that item.

11. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Dreamland Deli Gourmet Market and is protected by copyright, trademark, and other intellectual property laws.

12. Limitation of Liability

To the fullest extent permitted by law, Dreamland Deli Gourmet Market shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

13. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Impersonate any person or entity
• Transmit any viruses or malicious code

14. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

16. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

18. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.